Freshdesk CRM: A Customer Service Solution

Popular CRM tool for small and bigger enterprises. Attractive for start-ups using their free plan.

A hybrid model of In-class ticketing, self-service, and reporting

Up to 10 agents
$

0

Per month

What's included in the Free plan?

Freshdesk has a free plan to get started. The most basic functions are included such as e-mail ticketing and social ticketing.

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Compare Popular Freshdesk Plans

MAIN FEATURES OVERVIEW

$0/month

Up To 10 Agents

$15/mo

Per Agent/Per month

$49/mo

Per Agent/Per month​

$79/mo

Per Agent/Per month

E-mail & Social Ticketing
Yes
Yes
Yes
Yes
Ticket Dispatch
Yes
Yes
Yes
Yes
Knowledge Base
Yes
Yes
Yes
Yes
Ticket Trend Report
Yes
Yes
Yes
Yes
Data Center Location
Yes
Yes
Yes
Yes
Team Collaboration
Yes
Yes
Yes
Yes
PICK YOUR ZENDESK PLAN

$0/month

FREE PLAN

$24.99/mo

PRO

$49.99/mo

BUSINESS 1

$99.99/mo

BUSINESS 2

Frequently Asked Questions

Does Freshdesk have integrations?

Yes! They have integrations with over 1000 applications. Some of them include Whatsapp, Mailchimp, Slack and much more.

How many products do they have?

Freshdesk is one the main applications within their suite. Others include Freshmarketer, Freshsales.

Can Freshdesk be trusted?

Yes, more than 50,000 companies to date use their software.

Is Freshdesk secure?

Freshdesk is optimized to be in line with all requirements of HIPAA.

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19

Per month

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